Director of Clinical Services

Department: Counseling Department
FLSA Status: Full-time Exempt
Job Location: The Attic Youth Center
Reports to: Executive Director
Direct Reports: 4 Full-Time and 2 Part-Time Clinicians
Starting Salary: $65000

Job Summary:

The Attic Youth Center is a specialized non-profit agency serving LGBTQ youth aged 13-24 in Philadelphia.  The Counseling Department provides individual, group, relationship/couples, and family counseling/therapy for LGBTQ youth, including those under the age of 14 when parent or legal guardian consent is obtained.  

The Attic serves a diverse constituency of youth regarding race, ethnicity, culture, gender, gender expression, sexual orientation, religion, income, educational background, medical health, substance use, mental health needs. All Attic Youth Center staff are expected to work as cooperative team members for all clients to provide integrated, comprehensive care for the whole person. 

The Director of Clinical Services is responsible for leading and managing the Counseling Department, providing clinical and administrative supervision for a team of 4-6 therapists and up to 3 graduate school interns, carry a reduced caseload of clients, and execute the strategic development of the Counseling Services program.

Essential Accountabilities:

  • Oversee Intake/Referral process: Ensure all interested clients are contacted for rapid assessment and intake.  The assessment first screens for emergent crisis issues and appropriately links clients to resources (in-house and external) as needed.  When outpatient counseling is deemed an appropriate level of care, clients are paired with a therapist based on fit and availability.  The Director of Clinical Services works collaboratively with the Counseling Department to triage and manage our wait list.
  • Psychotherapy and Coordination of Care: Provide individual, couples, group, and family therapy to an appropriate number of clients as determined by the Executive Director. Provide support and psychoeducational groups as indicated by needs of Attic Youth and clinician’s expertise. Provide and oversee coordination of care with Attic staff and other professionals (e.g. primary care providers) as a form of advocacy on behalf of Attic clients. Refer clients to other levels of care or for other services as needed.
  • On-going Crisis Prevention and Intervention: Ensure all Counseling Department clients are properly informed of Attic crisis intervention policies as well as external crisis support services.  Provide clinical supervision and support to Attic clinicians in the event of a crisis and ensure appropriate external entities are properly notified, if applicable.
  • Counseling Department Coverage/Scheduling: Ensure clinical coverage when you or other Counseling Department staff are on vacation, out-of-town, or otherwise unavailable.
  • Charting: Ensure all charting is completed as needed and/or required by contracted funding sources including Comprehensive Biopsychosocial Evaluations, treatment plans/updates, progress notes, supervision documentation, coordination of care, discharge planning, and contact efforts, and follow-up. Special attention to releases of information and confidentiality is required as they expire annually.
  • Confidentiality: All Counseling Department staff must maintain the confidentiality of all clients of The Attic Youth Center to the extent allowable by Pennsylvania and federal laws including HIPAA and Act 42 CFR Part 2.
  • Clinical supervision: Provide (or ensure in-agency provision of) 1 hour of clinical supervision per week for each Full-Time clinician.  Clinicians seeking clinical licensure (and may need 2 hours per week of clinical supervision) are reimbursed for group or individual supervision provided by external consultants or a supervisor of their choice. 
  • Monthly Department Meetings: Facilitate and document monthly Counseling Department meetings to ensure the continued healthy communication and development of the Department as a team. As needed, participate in team meetings and interdisciplinary work groups as designated by the Executive Director or Clinical Supervisor.
  • Professional Credentialing: The Director of Clinical Services is required to obtain and maintain full clinical licensure (such as LCSW, LPC, LMFT) and a minimum of 5 years relevant clinical experience prior to hire.  Counseling Department staff must complete mandatory annual trainings and appropriate credentialing as specified by Community Behavioral Health (CBH). Counseling Department staff must notify the Executive Director and Director of Clinical Services of any disciplinary action taken by any professional credentialing body within two working days of being notified of any such action.  Pennsylvania Licensing renewal fee is eligible for reimbursement with Executive Director approval.
  • Outreach and inter-agency partnerships: Cultivate partnerships with other agencies, organizations, and funders to promote all Attic programs, including presentations and public representation of The Attic and the need for supporting the mental health of LGBTQ  youth.
  • Maintain professional liability (malpractice) insurance with coverage at a minimum of $3,000,000/occurrence and $3,000,000 aggregate. Verified cover sheet to be provided and updated annually, cost of insurance premium is eligible for reimbursement with Executive Director approval.
  • Counseling Services Staff management: Manage the posting, interviewing, selection, hire, orientation, and (when necessary) termination of Counseling Services staff and interns in coordination with Human Resources.  Ensure new staff are oriented to all Attic Policies and Procedures and operating norms. Support staff by being an on-site resource for questions, peer supervision and consultation, and reminders about policy and procedures. Manage use of counseling spaces and scheduling of supervision.
  • Chart Check-ups: Complete monthly spot checks as to the timeliness and completeness of clinical documentation of Counseling Services staff/interns.
  • Attic Staff/ Counseling Services Liaison: Coordinate appropriate information sharing between Attic staff and Counseling Services within the boundaries of client confidentiality and HIPAA.
  • Other duties as assigned.

General Responsibilities:

  • Work in collaboration with Life Skills and all other agency staff to facilitate a team environment.
  • Participate in the Attic huddle and all-staff meetings and commit to group decisions.
  • Role model effective and collaborative team behaviors.
  • Demonstrate effective communication skills in building relationships with all employees, Attic youth, and external partners.
  • Cultivate good working relationships between Counseling Services and other Attic team members.
  • Cultivate good working relationships with other area service providers and support programs to facilitate access and referrals for Attic youth.
  • Substitute for other staff, as needed, to ensure provision of Attic programs and services.
  • Occasionally represent The Attic Youth Center at public events.

Attic Youth Center Values

  • The Attic Youth Center supports our mission by striving to excel in our Core Values of Community, Equity, and Compassion.  To this end, we strive to treat all youth, visitors, and employees with caring, kindness, respect and dignity while adhering to the policies, procedures, code of conduct and attendance rules of The Attic Youth Center
  • Counseling Services must also maintain strict confidentiality of all information within and beyond the requirements of HIPAA and 42 CFR Part 2 regulations.

Qualifications:

  • Master’s level degree accredited institution in professional counseling, social work, psychology, marriage & family therapy, or related field documented by original transcript AND
  • Must hold a clinical license (LCSW, LPC, LMFT, PsyD) in the state of Pennsylvania AND
  • A minimum of 5 years clinical experience providing supervised professional therapy/counseling to clients with a wide range of DSM diagnoses including but not limited to depression, anxiety, PTSD, CSA, substance use/abuse and dependence. The population(s) treated must have clinically relevant overlap with the needs of those seeking assistance at The Attic.  Expertise in childhood and adolescent development is highly valued.
  • Must have experience providing the following treatment modalities: individual and group therapy, and psychoeducational groups. Experience with clients recovering from trauma as well as training in couples and family treatment is highly valued.
  • Must communicate effectively with BIPOC and LGBTQ individuals and demonstrate cultural competence and humility.
  • All Attic Youth Center employees must pass all child abuse and FBI clearances, and criminal record checks prior to and throughout employment term.
  • Excellent interpersonal skills and the ability to work independently and as a member of team.
  • Good clinical writing skills and the ability to maintain client charts and provide reports as needed according to the policies and procedures of The Attic Youth Center.

PHYSICAL REQUIREMENTS:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Director of Clinical Services job. Reasonable accommodation(s) can be made to enable people with disabilities to perform the described essential functions of the Director of Clinical Services job.

  • Able to regularly work on-site 4-5 days per week.
  • The employee is often required to sit and use their hands and fingers, stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch, or crawl on occasion. 
  • Vision abilities required by this job include close vision. Often uses a computer, tablet, or other office technology such as a calculator, copy machine, and printer.
  • Hearing abilities required by this job include ability to navigate small and large group settings as well as one-on-one conversation.
  • Able to move boxes and materials weighing up to 20 pounds in all directions.
  • Occasionally works in outdoor weather conditions, especially during Spring/Summer months.

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