Center Staff

Department: Life Skills
FLSA Status: Part Time-Non-Exempt
Job Location: The Attic Youth Center
Reports to: Director of Life Skills
Direct Reports: None
Starting Salary: Hourly

Hourly pay: $15-18 per hour
Hours: 20-25 hours per week, afternoons and evenings required.

Job Summary: Center Staff work collaboratively with Life Skills staff to maintain a supportive and respectful environment for all youth that participate in programming and receive services at The Attic. Center Staff support group facilitators in ensuring environmental safety and staff coverage, help prepare and manage the Life Skills Center spaces for the seamless operation of center programming, support outreach efforts at on-site and off-site events.

Duties and Responsibilities:

Program Support

  • Support facilitation of group programming in conjunction with Program Specialists and other Life Skills staff, ensuring at least 1 Attic staff member is present in any youth-occupied space on site.
  • Promote and recruit LGBTQ youth to participate in groups, events, and planning meetings
  • Support preparation and maintain availability of snacks, water, and dinners for youth during operating hours.
  • Record youth attendance, including demographics of participants in groups and events.
  • Assist with monitoring youth entering and exiting, and throughout the building which could include being assigned for time periods on coverage in lobby/halls, drop-in spaces, group spaces, reception booth, outside ramp, and in front of the building.
  • Participate in Daily Huddle Check-in Meetings and Monthly All Staff Meetings
  • Assist youth with getting linked/connected to agency services by paper referral (review with supervisor) or introduction to appropriate staff
  • Assess youth needs by listening to youth’s needs or concerns and redirecting to appropriate staff or department; Do Not leave assigned coverage task to meet one on one except for emergencies
  • Help to explain and reinforce Community Guidelines
  • De-escalate conflicts among youth
  • Assist in directing youth safely out of the building in emergency or crisis situations
  • Sign-in and out using time clock on all days working in the building

Outreach and Events

  • Participation and planning for Attic events and outreach
  • Staff tabling and other outreach events, including some evening and weekend events.

Maintenance

  • Provide absence coverage for building maintenance as needed
  • Provide support for special maintenance projects as requested
  • Denote hours dedicated to cleaning performed separately on timesheet

General Responsibilities

  • Participate in staff meetings, department meetings and consultations, and supervisory meetings
  • Participate in staff professional development as necessary and/or required.
  • Participate in supervision, come prepared with agenda
  • Other duties as assigned

Teamwork and Collaboration:

  • Work in collaboration with program and all other agency staff to facilitate a team environment
  • Participate in the Attic huddle and staff meetings and commits to group decisions
  • Role model effective team behaviors
  • Demonstrate effective communication skills in building relationships with all employees and Attic youth
  • Create good working relationships with area service providers and support programs to facilitate the access to area resources for Attic youth
  • Substitute for other staff when need arises

Attic Youth Center Values

  • Treat all youth, visitors and employees with caring, kindness, respect and dignity
  • Maintain strict confidentiality of all information
  • Adhere to the policies, procedures, code of conduct and attendance rules of The Attic Youth Center

Qualifications:

  • Experience working with diverse populations of adolescents in an urban setting, including knowledge of lesbian, gay, bisexual, transgender, queer and questioning youth from various cultures and backgrounds.
  • Commitment to learning skills regarding positive youth development and empowerment.
  • Experience (or willingness to learn) group facilitation and managing a variety of small and large group dynamics.
  • Ability to work with youth in both group and one-on-one settings.
  • Experience with (or willingness to learn and utilize) de-escalation techniques.
  • Excellent verbal communication skills, including conflict mediation and talking through difficult and emotional topics.
  • Ability to exercise independent judgment when appropriate and work collaboratively with other staff in participant support plans.

PHYSICAL REQUIREMENTS:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Center Staff job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Center Staff job.

  • The employee is often required to sit and use their hands and fingers, stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
  • Vision abilities required by this job include close and far (20 feet) vision. Often uses a computer, tablet, or other office technology such as a calculator, copy machine, and printer. 
  • Retrieve and deliver supplies from storage areas to clients, and move boxes and materials weighing up to 20 pounds.
  • Often works in outdoor weather conditions, especially during Spring/Summer months.

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